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Frequently Asked Questions

The DC Carpet Cleaning professionals have decided to answer some of the questions they frequently have been asked regarding carpet, rugs and upholstery cleaning services. We hope you'll find this information helpful.

Carpet and Rug Related Questions

There are so many choices - how do I know what type of carpet to buy?

Ask an expert which type of fiber and dye would best suit your needs. Price does matter, as cheaper products frankly don't last as long. You're making an investment, so invest in the quality and appearance that's right for you.

How do I keep my carpet looking beautiful?

Dust particles break down the fibers in your carpets, upholstered furniture and draperies, so regular vacuuming is advisable. Vacuum once a week to minimize dust, but remember that regular professional carpet cleaning is essential to remove all the dust, mites and allergens that your vacuuming can't.

My carpet got wet, and now it reeks! How can I get rid of the smell?

Call DC Carpet Cleaning immediately. Your carpet needs to be dried out and deodorized NOW to prevent the growth of dangerous mold and mildew (and to get rid of that smell, too). We offer 24/7 same day service to treat such flood related emergencies.

My dog just urinated on my beautiful and expensive Persian rug. I can't live with the smell, but I am afraid I'll damage it if I try to clean it by myself. Can you help me?

You're right! Incorrect treatment often causes permanent damage to an expensive rug. Tricky problems like this require expert solutions, and we specialize in pet stain removal, in a way that is non-toxic and pet friendly. We recommend in-plant cleaning so that your rug will receive the best care possible, and we now offer free pickup and delivery!

How do I remove ugly stains and blotches from my carpets and rugs?

You can try to remove many stains at home by wetting the area to gently loosen the stain and then blotting, blotting, blotting. Start blotting from the outside of the stain always moving towards the center of the stain. This will help prevent the stain from spreading over a larger area as you clean. Always blot with an absorbent paper towel or a clean, light-colored cloth, switching as it becomes wet or soiled. DO NOT RUB your carpet or rug. You risk setting in the stain, damaging the pile, and making the dye run.

Mattress Related Questions

What can I do with a smelly and stained mattress?

For smelly, stained mattresses, don't throw them away. Professional mattress cleaning will rejuvenate your mattress, removing dust, allergens, unsightly stains, and odors.

Which is better for a mattress - Dry-cleaning or steam cleaning?

This will depend on the fabric of the mattress and the pollutants as well - whether you will use dry-cleaning or steam cleaning, but dirt and dust will be cleaned away.

Upholstery Related Questions

What is your preferred method for cleaning?

Upholstery steam cleaning is our most requested upholstery cleaning method. The heat not only helps remove ground in dirt from the fabric, but kills dust mites and germs. Steam cleaning makes your sofa be as clean as it looks.

When you need to choose an upholstery steam cleaning service, look for the experts who specialize in making your whole home cleaner and healthier. Our upholstery steam cleaning service does an excellent job on most types of upholstery fabrics, lifting away stains as if by magic!

Does steam cleaning used for car upholstery?

The same great upholstery cleaning that we use on your sofa can also clean your car's interior! Car upholstery steam cleaning is a fast and effective way to remove stains and odors from the seats of your car.

Can you remove the stains out of my sofa?

When it comes to stain removal, no one is better than our technicians. They know how to clean sofa stains, carpet stains, and rug stains, and they match the cleaning method perfectly to the type of stain and fiber type for great results.

Do you provide leather cleaning?

Leather cleaning can get some stains out of a leather couch. Our leather cleaning technicians have years of experience under their belts and will give you an idea, before they start, if they will be able to remove the stains.

What is your opinion on DIY products?

Unless you have done it before, we do not recommend you try do it yourself upholstery cleaning. Our professional technicians have the experience to do the job right, the first time, and the professional grade equipment to do the job well.

Still got questions? You can contact DC Carpet Cleaning here.

If you've tried to remove the stain already and were not successful, don't up the ante with elbow grease and potentially harmful chemicals. Contact us today for a free consultation at 202-683-4270.

Call us and let us do your carpet cleaning job right at an affordable and honest price202-683-4270
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